Welcome to BrandPro Support. I'm here to help with any franchise policy or brand guideline questions.
Hi, I need to clarify our local marketing policy. Can I offer a 20% discount promotion for the summer festival in our city?
I'd be happy to help you with that question about local promotions. Let me check the marketing policy section in your franchise agreement. Here are some specifics...
Marketing Policy Guidelines
POLICY SECTION
Section 4.2 - Local Promotions
DISCOUNT LIMITS
Up to 15% without approval; 16-25% requires regional approval
LAST UPDATED
03/15/2025
I see! Our location is Portland East. How long does the regional approval process typically take? We're planning this for next month.
For the Northwest region which includes Portland East, approval typically takes 3-5 business days. I can help you submit the request today using our express form, which would include your 20% discount proposal and event details.
That would be perfect! Please submit the request for me. Should I also prepare any special branded materials for the festival booth?
I've submitted your approval request (reference #PRO-2025-0502). For festival materials, we have pre-approved booth designs in the Brand Portal under "Seasonal Events." You can customize these with your location details without additional approvals.
Great! Thanks for your quick help. I'll check out those booth designs right away.